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Remote Customer Success Jobs

Explore remote roles in customer success, onboarding, account management and support. Pay close attention to shift coverage, customer region and weekend expectations.

100current listings
Unite Us

Customer Success Executive - Florida

Job Title: Customer Success Executive - Florida Department: Customer Success About the Role: As a Customer Success Executive, you'll own retention and growth for a portfolio of complex, high-value accounts. You'll independently initiate and own relationships across an organization — including most executive stakeholders — and lead value-based account strategy and execution, proactively aligning stakeholders…

USAFull-Time
Unite Us

Community Strategy Manager - Hawaii

Job Title: Community Strategy Manager - Hawaii Department: Customer Success About the Role: The Community Strategy Manager will provide the operational and analytical backbone that allows the Community Strategy Leadership to focus on designing and executing on a cross-functional vision for the connection between our customers and their community partners. This role ensures that our…

USAFull-Time
ClickUp

Senior Technical Account Manager - Strategic Services

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and…

USAFull-Time
Grafana Labs

Senior Solutions Architect | Netherlands | Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving…

NetherlandsFull-Time
Grafana Labs

Senior Solutions Architect | Germany | Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving…

GermanyFull-Time
Ashby

Manager of Strategic Customer Success

Hi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. One of our operating principles is “Aim High” and I'm excited to find a Manager of Strategic Customer Success who can identify gaps, drive meaningful change, and bring a creative…

Canada, USAFull-Time
Ashby

Renewal Manager, SMB - Americas

Hello! I am Alex, Head of Contract Management at Ashby. I am thrilled to be expanding our Contract Management team, as this function serves an important role in the success of our customers and the business. Having a Contract Management team at Ashby allows our Sales team to focus on supporting prospective buyers on their…

Canada, USAFull-Time
Ashby

Support Engineering Manager - NAMER

Hello! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring our first Support Engineering Manager in AMER. Support Engineering is the technical bridge between frontline Support, Product, and Engineering. The team investigates complex product and customer issues, helps confirm which problems truly require code changes, and enables the broader Support…

Canada, USAFull-Time
HackerOne

Strategic Enterprise Customer Success Manager

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and…

USAFull-Time
Elevenlabs

Enterprise Solutions Engineer - Sweden

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of…

SwedenFull-Time
Twilio

Staff, Escalations Manager

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no…

SpainFull-Time
Ping Identity

Customer Success Manager

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They…

UKFull-Time
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